Tern makes it easy to reclaim preowned products for reuse or resale, creating new revenue streams whilst driving customer loyalty and LTV.
A fully integrated experience, Tern’s plug-and-play software enables brands to seamlessly set up and manage their own circular programs end-to-end.
Key features:
Directly own and operate trade-in, resale, reuse and repairs (coming soon)
Full control over eligibility rules and buyback values
Simplify and automate tasks, such as issuing credit and resale relisting
Capture data at every stage and create a unique digital profile for every product and order
The engine behind Circular Retail, the Tern Admin centralises set up, management and optimisation in a single, easy-to-use interface.
Key features:
Designed specifically for retail use, whether in-store, at your HQ, your warehouse - or by an external partner
Supports single SKU data collection and inventory management
Easily analyse performance and business impact through data-rich reporting
Your customers are already buying (and selling) your products second hand, make sure it's with you. Over 1/3 of resale customers are new to the brand.
Customers who participate in trade-in, spend more - with uplifts between 2-3x on credit issued.
Demand for second-hand outstrips supply with a resale sell-through of 90%.
On average, 80% of trade-in products received are in a resellable condition.
Designed for a quick and easy set up that works with your existing tech stack; Tern's 'in-house' service works without the need for internal development.
Tern’s software supports takeback for any physical product that can be reused, resold, or recycled – from sporting goods, toys and tech to eyewear, clothing and furniture.
Customisable, with complete flexibility over how your run your program, Tern seamlessly integrates with your existing ecommerce store, third-party services and systems to give you complete control.
